Payment Issues

Having Trouble with Your Payment?

No worries — try these common fixes to complete your payment successfully:

1. Check Your Card Balance

Ensure your card has enough funds available.

2. Try a Different Card

Payments may sometimes be declined by your bank.

• Use another card to complete the payment
• If several cards don’t work, contact us at [e-mail]

Noticing an Unexpected Charge from Readdy?

Here’s how to verify and resolve it:

1. Check for Recent Activity

Did you start a trial, subscribe to a plan, or upgrade recently?

2. Confirm with Family or Teammates

Someone with account access may have made the purchase.

3. Review Your Billing History

Log in to Readdy > Click your avatar (top-right) > Subscription > Manage Billing & Invoices to see past invoices and payments.

4. Contact Your Bank or Card Provider

They may have more details about the charge.

5. Reach Out to Us

Still unsure? Email us at [e-mail] — we’re here to help.